Utility Billing

BASIC INFORMATION:

Office Hours

Our office hours are Monday-Friday 8am-4:30pm. If you have a problem with your water service after 4:30pm, please call Public Works at 337-239-2995 for assistance.  Please be advised, there is a $50 after-hours fee when services are rendered after business hours.

Water/Sewer Rates

Current rates are based on the United State Consumer Price Index (CPI.) Every year water rates are adjusted based on the CPI. The new rates must then be approved by the City Council.

In 2022, the Council elected to continue with the 2021 rates, rather than applying the recommended increase. Current Water and Sewer Rates

In addition to the basic usage rates, there is an additional charge of $12.00 per year for Safe Drinking Water. This is added to your bill at a rate of $1.00 per month.

Other Charges

After Hours: A service charge of $50 will be assessed for any turn-on, reconnection, or other service calls related to water accounts that is performed outside of normal City of Leesville business hours (evenings, weekends, holidays).

Meter Re-reads: A meter re-read will only be performed when bills are $50 above the customer's normal usage. A fee of $10 will be assessed for re-reads requested by customers.

Deadlines

  • Water and sewer bills will be mailed out by the last working day of each month. Failure to receive the bill will not prevent it from becoming delinquent, nor relieve the customer from their obligation to pay on time.
  • Utility bills are due on the 15th of every month.
  • A penalty equaling 10% of the unpaid balance will be added on the 16th of every month if the bill has not been paid in full.
  • Absolutely NO EXTENSIONS WILL BE ALLOWED after the 19th of each month.
  • On the 20th of each month, an additional $35.00 late assessment fee will be applied to any account that has not been paid in full, even if your water has not been physically turned off. 
  • Cut-offs also start on the 20th of every month, so your service may be interrupted if the balance remains unpaid. 
  • Failure to pay all charges and fees within 30 days of shut-off will result in permanent closure of the account. The security deposit will be applied to the balance due and customer will receive, through the mail, either a check with any remaining funds or a final statement showing the balance due. In this case, full payment of any unpaid charges, plus a new security deposit will be required before service will be restored. 

Utility Billing Reminders

You can sign up to receive free text or email notifications to remind you that the due date is approaching. After signing up, you will receive a message on the 12th of every month, even if you’ve already paid your bill.

PAY BILLS:

For your convenience, we offer several methods to pay your water bill:

In Person:

  • We accept payments for water service, property taxes, permits and occupational licenses at the Water Department window.
  • Cash, check, money order or debit/credit card payments are accepted. 
    • An additional service fee of $1.50 will be charged when using a debit/credit card.
    • A fee of $25 will be charged for any NSF checks.

US Mail:

  • Payment for any service can be mailed to us at P.O. Box 1191, Leesville, LA 71496.
  • Check or money order payments are accepted.

Drive-Through Drop Box:

  • Located behind City Hall; drivers should enter from West South St.
  • Payments should be placed in an envelope along with the stub from your bill.
  • Please do not place cash in the drop box. It is easily lost or stolen and then we’d only have your word on it.

Online:

  • Pay online at https://leesvillela.mygovhub.com/#/.
  • Credit/Debit Cards only (A small service fee of $1.50 will be charged for each transaction.)
  • You must be able to supply your account number and the service address. 
  • We recommend that you call the water department prior to making an online payment to verify the Amount Due prior to the transaction.
  • If you make your online payment after the 19th of the month, please call the water department so they can remove your name from the cut-off list.

By Phone:

  • Pay by phone at 337-238-2257, 238-2258 or 238-2264. 
  • Credit/Debit Cards only (A small service fee of $1.50 will be charged for each transaction.)

Closing an Account:

It is the account holder's responsibility to notify the city when you wish service to be discontinued. If you fail to discontinue service, you will continue to be responsible for any/all charges accrued, even if you move out. Retroactive requests to discontinue service will not be honored.